Contact Ochsner Health Plan

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Thank you for considering the Ochsner Health Plan family, we are here to support you!

Whether you are new to Medicare, looking to switch plans, or helping someone else evaluate their Medicare options, we're here to help!

Sales Inquiry Form

ATTENTION PLAN MEMBERS: please do not use this form.
Call our customer service team:  1-833-674-2112 (TTY: 711)

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Ochsner Health Plan
1450 Poydras St., Suite 110
New Orleans, LA 70112

Phone Numbers

Non-members, call our toll free number: 
1-855-431-3423 (TTY: 711)

Members, call our customer service team: 
1-833-674-2112 (TTY: 711)


We are open:

Oct. 1 to Mar. 31: 8 a.m. to 8 p.m.,
seven days a week

Apr. 1 to Sept. 30: 8 a.m. to 8 p.m.,
Monday through Friday

This is not intended for medical situations or emergencies. Please dial 911 if you're having an emergency.

Am I eligible for
Ochsner Health Plan?

There are three requirements you must meet to become one of our members. You must:

  • Live within our geographical service area
  • Already be enrolled in Medicare parts A and B
  • Be a U.S. citizen or be lawfully present in the United States

Once you meet these requirements, please have the following documents ready to enroll:

  • Your current Medicare ID card (red, white and blue card)
  • Insurance card or information for a retiree employer or union plan you intend to keep
  • Emergency contact information if you want to list it (not required)
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